FAQ

1、Anytime and anywhere, TJT provides support and service for agent products and solutions, and strives to meet your needs.

2. If you need to place an order or find out the stock status of a product, or verify the status of an RMA, please contact our customer service team.

If you need help troubleshooting your product, filling out a warranty claim form, or scheduling a repair appointment, please contact our technical team at TJT or request our repair service.

3、If you have signed a service contract or extended parts warranty with TJT, and need 24 hours a day technical support or parts replacement service, please contact TJT service team.

working hours

The network operation center of Tianjun Technology provides 24-hour support services throughout the year to provide assistance to our customers.

working hours

Monday to Friday

9:00 - 18:00